Pip interviews Angela Johnson from the Missing Persons Bureau by phone, recording the conversation for her project. Pip asks what happens when someone is reported missing, and Angela explains that police first collect identifying details and circumstances in order to assess whether the case is low, medium, or high risk.

When Pip frames a hypothetical missing person as a seventeen-year-old whose disappearance is out of character, Angela says that would absolutely be high-risk, especially because the person is a minor. Angela explains that police would immediately deploy officers, gather information about friends, partners, health, finances, and recent photographs, and possibly take DNA samples for later forensic use.

Angela also describes how police would search the missing person's home with consent, looking both for the person and for evidence. If the circumstances seem suspicious, police are trained to preserve evidence early and to think in terms of possible murder, even though only a small percentage of missing-person cases become homicide cases.

Pip then asks whether police would contact the friends and boyfriend of a missing seventeen-year-old early in the investigation. Angela confirms that they would, because teenagers may have hidden friendships, secret partners, or people close to them who could be sheltering them if they ran away. Before Angela can answer Pip's question about when police begin looking for a body, she has to leave for a meeting.

After the interview, Pip records missing-person statistics: most missing people are found quickly, only one percent are never found, and only 0.25 percent of cases end fatally. Pip reflects that Andie Bell sits uneasily between those tiny percentages, widely assumed dead despite the absence of a body because Sal Singh was blamed for her disappearance.